Due to the continued increase in credit card fees and adding a new option for donation, doing so now allows SHP to become more in line with the industry standard.

Per the SHP policy, the 10% covers standard bank and bank processing fees, however, due to the large growth and continued increase in credit card processing fees, SHP simply cannot cover the cost of every credit card processed. This growth has also allowed us to find better and more affordable processing options.

The new processor has lower fees, which means more of the donation goes directly to your chapter.

This donation updated will be live on Wednesday, February 14, 2024

Yes, all the donor processing will still remain the same.

Yes, you will still have complete clarity into who is donating to your chapter.

The checkbox is not automatically checked. We are researching if it is possible to be checked by default.

You can reach out to our donation team donations@shpbeds.org

The experience is changing for your donors. A simpler and more inclusive process as you can see in the screenshot below.

The donate button on your chapter page is not changing. It will still say Donate Now and take them to the new processor.

Chapters will not get an email notification of a donation. You’ll need to review your weekly P&L report to see new donations.