Target Email is bounced – What does this mean?

This means that the Contact Email we have on file for the applicant is no good, we’ve tried to send emails to it before and they bounced. We have to get a different email for them on file then update their information. There is a procedure for this. You can find the...

Target Email is Null – What does this mean?

The Indemnification process looks at the Contact Email, which is near the top left of the Case details. If it’s empty, or null, the Indemnification email won’t work and may throw an error like ‘Target Email is Null’.