Chapter Support
Our goal at SHQ is to provide you and your chapters with all the support you need (including all the support you don’t know you need). As you can imagine, it’s a lot of work for our volunteer team to help our volunteer teams.
Chapter President Handbook with all the information for new and old chapters. UPDATED OFTEN.
Order and status of your mattress, branding irons and jig orders. Plus how to videos for all material related things.
Find details about great rental vehicle deals.
How to Rent a Storage Unit for $1/month in collaboration with StorageMart.
Frequent Asked Questions
Various How To videos, webinars and SHQ announcements.
SHP Giving Program is an internal grant program comprising a series of funds that provide multiple opportunities for new and existing chapters to receive financial support.
A resource hub dedicated to recruiting, training, and retaining new Core Team members for your chapter.
A “self assessment” for our core volunteers, using “lead” for someone that can independently set up the area and explain the responsibilities to the volunteers, “assistant” for someone who is willing to work in the area to help volunteers to be successful, and “not interested” for areas people don’t want to be involved in.
To use this, please download to your computer and make available to your team.
The SHP General Presentation for those wanting to present the history, need and future of SHP. Download or save a copy to your My Drive and edit to your local needs.
SHP Presentation Template you can download and build out your own from the template slides.
We have partnered with Westside Productions to offer video production services to chapters.
Find Golden help documention.
Find Golden Help videos
Find various SHP Policies.
Find all the information including screenshots and videos about the new Chapter Portal built on Salesforce.
Tech Assessment Fee information that went into effect on September 1st, 2024.
Find all the details about the Lowe’s 4 Pros program.
Details about the new SHP Tool Inventory System.
Guidelines if your chapter is thinking about starting a Delivery Hub. This document is a starting point to understand the options of forming a Delivery Hub.
SHP 10-Year Anniversary Family Reunion presentations from education sessions.
SHP Organization Chart and showing the governance and management structures for SHP.
This is a map designating the regions of SHP for Chapter Support Leads. You can refer to the SHP Organizational Chart to see which Chapter Support Lead represent each region.
This is a map designating the regions of SHP for Chapter Support Leads with their photos for each region.
SHP Staff with some contact information. We’ll be expanding this further in the future.
Infographic stand alone PDF from the 2025 AOP with 2024 data.