How often are mattress orders fulfilled/POs placed?Mar 29, 2024Weekly, but shipping dates are different per supplier (materials team will note shipping dates on your order).
Do I use my Divvy (Bill) card to buy mattresses or materials from the Product Catalog in my chapter portal?Mar 29, 2024No, It’s up to the chapter to have the funds available and the transactions are done by using QuickBooks which you will see the money deducted from your P&L.
Can I find a SHP University class for Mattresses and Materials on the dashboard?Mar 29, 2024Yes, there’s a SHPU class available.
What is the response time for email or phone call inquiries to materials?Mar 29, 2024Response times vary based on weekday or weekends and holidays. Weekdays = 24 hoursWeekends / Holidays = Next available working day
